Terms of Service
Effective Date: July 28, 2026
Welcome to Blade House, LLC. These Terms of Service govern your use of our website and purchase of products from Blade House, LLC. By accessing this website, you agree to these Terms.
Business Information
Blade House, LLC
2759 US-441 | Douglas, GA 31535 | United States
Phone: +1 (912) 310-8887
Email: support@bladehouse.com
Eligibility
You must be at least 18 years old to use this website. You are responsible for complying with all local, state, and federal laws regarding the purchase and possession of our products.
Products
Blade House, LLC specializes in custom knives, engraved knives, collectible knives, and related accessories. Product availability may change without notice. We reserve the right to discontinue products at any time.
Orders
All orders are subject to acceptance. Blade House, LLC reserves the right to refuse service, cancel fraudulent orders, limit quantities, and verify customer information before shipment.
Pricing
Prices may change without prior notice. Taxes and shipping costs are calculated at checkout.
Shipping
Shipping estimates are for convenience only. Delivery times are not guaranteed. Blade House, LLC is not responsible for delays caused by carriers, weather, customs, or other circumstances beyond our control.
Returns and Refunds
See our Return Policy for details. Refunds are issued to the original payment method. Customized products may not be eligible for return unless defective.
Warranty
Warranty information is described on each product page. For full warranty details, including how custom engraving affects manufacturer warranty coverage, please see our Warranty Policy page.
Intellectual Property
All website content (logos, images, descriptions, graphics, designs, text, videos) is the exclusive property of Blade House, LLC and may not be copied or reproduced without written permission.
Prohibited Uses
You agree not to: violate any laws, attempt unauthorized access, distribute malware, interfere with website functionality, or misrepresent your identity.
Limitation of Liability
To the fullest extent permitted by law, Blade House, LLC shall not be liable for indirect, incidental, consequential, or special damages from use of our products or website.
Governing Law
These Terms are governed by the laws of the State of Georgia and applicable U.S. law.
Changes to these Terms
Blade House, LLC may modify these Terms at any time. Continued use constitutes acceptance.
Contact Us
Blade House, LLC | 2759 US-441 | Douglas, GA 31535 | United States
Phone: +1 (912) 310-8887 | Email: support@bladehouse.com
SMS Messaging Terms
Effective Date: July 28, 2026
By providing your mobile phone number and opting in, you agree to receive SMS text messages from Blade House, LLC in compliance with the Telephone Consumer Protection Act (TCPA).
Types of Messages
You may receive:
- Order confirmations
- Shipping notifications
- Delivery updates
- Customer support messages
- Account notifications
- Promotional offers (only if separately and expressly opted in)
Message Frequency
Message frequency varies depending on your interactions with Blade House, LLC.
Message Charges
Message and data rates may apply according to your mobile carrier.
Phone Number
Messages will be sent from a 10-digit long code (10DLC) registered to Blade House, LLC.
How to Opt In
You may opt in by:
- Checking the SMS consent checkbox during checkout or on our website
- Completing an online form that includes SMS consent language
NOTE: If you wish to receive promotional SMS messages, a separate opt-in is required at checkout or via our website promotional consent checkbox.
How to Opt Out
Reply STOP to any message to unsubscribe.
Upon receiving your STOP reply, you will receive one final confirmation:
Blade House, LLC: You have been unsubscribed. No further texts will be sent.
Reply START to resubscribe at any time.
Need Assistance?
Reply HELP to any message. You will receive:
Blade House, LLC: For help, call +1 (912) 310-8887 or email support@bladehouse.com.
Reply STOP to opt out.
You may also contact us directly:
Phone: +1 (912) 310-8887 | Email: support@bladehouse.com
Consent
Your consent to receive SMS messages is not a condition of purchasing any product or service.
Privacy
Your mobile information and SMS consent will never be sold, rented, or shared with third parties or affiliates for marketing purposes.
Communication Consent
By providing your phone number and checking the SMS consent checkbox, you expressly consent to receive automated text messages from Blade House, LLC regarding:
- Order confirmations
- Shipping notifications
- Delivery updates
- Customer support
- Account notifications
- Promotional offers (only if you separately opt in)
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance. Consent is not a condition of purchase. Your information will be handled in accordance with our Privacy Policy.
We do not sell, rent, or share your information. Blade House, LLC is not a lead generation service. Your personal and contact information is never sold, rented, traded, or provided to any third party for marketing, advertising, or lead generation purposes.
Blade House, LLC | 2759 US-441 | Douglas, GA 31535 | United States
Phone: +1 (912) 310-8887 | Email: support@bladehouse.com